Terms & Conditions

THIS IS AN AGREEMENT BETWEEN YOU AND COLLABORATE HQ LTD ("COLLABORATE"), OWNERS OF THE BLUEPRINT HQ SOFTWARE AS A SERVICE PRODUCT AND IT'S INTELLECTUAL PROPERTY. BEFORE YOU USE COLLABORATE’S BLUEPRINT HQ PROCESS MANAGEMENT APPLICATION (THE "PRODUCT") FOR THE FIRST TIME, PLEASE READ THIS DISCLAIMER AND SERVICE AGREEMENT (THE "AGREEMENT"). BY USING THE SERVICE, OR ANY SERVICES OF COLLABORATE, YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT.

COLLABORATE RESERVES THE RIGHT TO UPDATE AND CHANGE THE AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. ANY NEW FEATURES OR CHANGES TO THE CURRENT SERVICE, INCLUDING THE RELEASE OF NEW TOOLS AND RESOURCES, SHALL BE SUBJECT TO THE AGREEMENT. CONTINUED USE OF THE SERVICE AFTER ANY SUCH CHANGES SHALL CONSTITUTE YOUR CONSENT TO SUCH CHANGES. YOU CAN OBTAIN THE MOST CURRENT VERSION OF THE AGREEMENT FROM COLLABORATE AT ANY TIME BY VISITING HTTP://WWW.BLUEPRINTHQ.COM/TERMS.

1. SERVICE

YOU MUST BE 18 YEARS OR OLDER TO USE THIS SERVICE.

ACCOUNTS REGISTERED FOR USE BY AUTOMATED METHODS ARE NOT PERMITTED.

COLLABORATE OWNS THE DOMAIN NAME BPHQ.COM AS WELL AS THE WEB-BASED PRODUCT AVAILABLE AT HTTPS://YOURDOMAIN.BPHQ.COM (THE "SITE") AND AVAILABLE FOR SUBSCRIPTION FROM HTTP://WWW.BLUEPRINTHQ.COM.

ACCOUNTS REGISTERED FOR USE BY AUTOMATED METHODS ARE NOT PERMITTED.

COLLABORATE ALLOWS YOU TO USE THE PRODUCT AND DOCUMENTATION AVAILABLE AT THE SITE AND TO HOST YOUR PROCESS AND CASE MANAGEMENT INFORMATION ON THIS SITE ("THE SERVICE") BY OPENING AN ACCOUNT WITH COLLABORATE (THE "ACCOUNT"). YOU CAN UTILISE THIS SERVICE AS LONG AS YOU ABIDE BY THE TERMS OF THIS AGREEMENT AND AS LONG AS YOUR ACCOUNT IS NOT TERMINATED BY YOU OR BY COLLABORATE.

ALL ACCOUNTS AND ALL USERS ATTACHED TO THOSE ACCOUNTS, WHETHER SUBSCRIPTION ACCOUNTS OR TRIAL ACCOUNTS, ARE BOUND BY THESE TERMS AND CONDITIONS.

YOU MUST PROVIDE YOUR LEGAL NAME, A VALID EMAIL ADDRESS, AND ANY OTHER INFORMATION REQUESTED IN ORDER TO COMPLETE THE SIGNUP PROCESS TO OBTAIN AN ACCOUNT.

IF YOUR BANDWIDTH USAGE EXCEEDS YOUR ACCOUNT LIMIT WE RESERVE THE RIGHT TO IMMEDIATELY DISABLE YOUR ACCOUNT UNTIL YOU CAN REDUCE YOUR BANDWIDTH CONSUMPTION OR UPGRADE YOUR PACKAGE.

YOU MUST NOT USE THE SERVICE FOR ANY ILLEGAL OR UNAUTHORISED PURPOSE. YOU MUST NOT, IN THE USE OF THE SERVICE, VIOLATE ANY LAWS IN YOUR JURISDICTION (INCLUDING BUT NOT LIMITED TO COPYRIGHT LAWS). COLLABORATE WILL, FROM TIME TO TIME, NEED TO DISRUPT THE SERVICE FOR MAINTENANCE PURPOSES. WHERE POSSIBLE, WE WILL ENDEAVOUR TO SCHEDULE THIS MAINTENANCE IN TIME ZONES THAT COINCIDE WITH THE LEAST DISRUPTION TO THE LEAST AMOUNT OF ACCOUNTS, AND GIVE NOTIFICATION WHERE POSSIBLE.

2. RESTRICTIONS

YOU ARE RESPONSIBLE FOR ALL ACTIVITY UNDER YOUR ACCOUNT, INCLUDING THE ACTIVITY OF OTHER USERS WHO HAVE BEEN ADDED TO YOUR ACCOUNT BY YOU OR BY ANOTHER USER OF YOUR ACCOUNT.

YOU AND ANY THIRD PARTY ENGAGED BY YOU SHALL ONLY ACCESS THE SERVICE AND YOUR OWN DATA THEREIN THROUGH INTERFACES SPECIFICALLY DESIGNED AND PROVIDED BY COLLABORATE.

THIS SERVICE CANNOT BE USED IN A WAY THAT IS AGAINST THE LAW. YOU ALSO MAY NOT USE IT IN A WAY THAT HARMS COLLABORATE OR OUR AFFILIATES, RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND/OR SUPPLIERS.

IF YOUR BANDWIDTH USAGE EXCEEDS 300 MB/MONTH, OR SIGNIFICANTLY EXCEEDS THE AVERAGE BANDWIDTH USAGE (AS DETERMINED SOLELY BY COLLABORATE) OF OTHER BLUEPRINT HQ CUSTOMERS, WE RESERVE THE RIGHT TO IMMEDIATELY DISABLE YOUR ACCOUNT OR THROTTLE YOUR FILE HOSTING UNTIL YOU CAN REDUCE YOUR BANDWIDTH CONSUMPTION.

3. FREE TRIAL PERIOD

THE SERVICE MAY BE AVAILABLE FOR A FREE TRIAL PERIOD ENDING 30 DAYS FROM THE DATE YOUR ACCOUNT WAS INITIALLY CREATED. THIS OFFER IS SUBJECT TO AVAILABILITY.

4. ACCOUNT SECURITY

YOU ARE RESPONSIBLE FOR MAINTAINING THE SECURITY OF YOUR ACCOUNT LOG-INS AND PASSWORDS. COLLABORATE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE FROM YOUR FAILURE TO COMPLY WITH THIS SECURITY OBLIGATION.

YOU SHALL NOT (AND SHALL NOT ALLOW ANY EMPLOYER, CONTRACTOR OR THIRD PARTY TO): (A) USE ANOTHER PERSON'S LOG-IN OR PASSWORD; (B) SHARE A LOG-IN OR PASSWORD WITH ANOTHER PERSON; OR (C) ALLOW A COMPUTER TO REMAIN LOGGED IN TO THE SERVICE FOR THE PURPOSE OF BEING USED TO ACCESS THE SERVICE BY A PERSON OTHER THAN THE ALLOCATEE OF THE LOG-IN AND PASSWORD.

5. BILLING

DURING THE FREE TRIAL PERIOD THE FOLLOWING PROVISIONS OF THIS SECTION ‎5 DO NOT APPLY TO YOU. FOLLOWING THE FREE TRIAL PERIOD, IF YOU SUBSCRIBE FOR THE SERVICE, EITHER CURRENTLY OR IN THE FUTURE, THEN THE TERMS OF THIS SECTION WILL APPLY TO YOU.

ONCE YOU SIGN UP FOR A SUBSCRIPTION ACCOUNT OR CUSTOM SUBSCRIPTION PACKAGE, YOU ARE AGREEING TO PAY THE REQUIRED MONTHLY FEE IN FULL BEFORE MAKING USE OF THE SERVICE EACH MONTH.

THE SERVICE IS BILLED IN ADVANCE ON A MONTHLY BASIS. THE AVAILABLE PAYMENT METHOD IS VIA PIN PAYMENTS ("BILLING SERVICE") CONNECTING WITH PAYPAL ("PAYMENT GATEWAY"), WHICH WILL AUTOMATICALLY DEBIT YOUR CHOSEN PAYMENT SOURCE, IE CREDIT CARD, DEBIT CARD OR BANK ACCOUNT AT THE BEGINNING OF EACH BILLING CYCLE. COLLABORATE RESERVES THE RIGHT TO ALTER OR ADD FURTHER AVAILABLE PAYMENT METHODS AT ANY TIME.

FAILURE OF CLEARED PAYMENT BEING RECEIVED WILL RESULT IN THE SUSPENSION OF YOUR ACCOUNT AFTER 7 DAYS OF NON PAYMENT AND TERMINATION OF YOUR ACCOUNT AFTER 28 DAYS OF NON PAYMENT WHEREBY YOUR ACCOUNT AND ALL RELATED DATA WILL BE DELETED. COLLABORATE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE DELETION OF YOUR DATA DUE TO NON PAYMENT.

THE MONTHLY AMOUNT PAYABLE BY YOU IS BASED UPON THE PLAN YOU SUBSCRIBE TO OR A SPECIALLY AGREED AMOUNT FOR CUSTOM PACKAGES, EXCLUSIVE OF ALL TAXES, LEVIES, OR DUTIES IMPOSED BY TAXING AUTHORITIES, AND YOU SHALL BE RESPONSIBLE FOR PAYMENT OF ALL SUCH TAXES, LEVIES, OR DUTIES. BLUEPRINT HQ DOES NOT PROVIDE REFUNDS.

EACH MONTHLY PAYMENT WILL GRANT YOU ONE MONTH ACCESS TO COLLABORATE'S SUBSCRIBED FOR SERVICES AND TO ALL DATA AND PROJECTS ASSOCIATED TO YOUR HOSTED ACCOUNT.

BY SUBSCRIBING TO THE SERVICE, YOU HEREBY ACKNOWLEDGE, AGREE AND AUTHORISE COLLABORATE TO RENEW YOUR SUBSCRIPTION, AUTOMATICALLY, ON A MONTHLY BASIS, UNTIL SUCH TIME AS YOU CLOSE YOUR ACCOUNT BY CANCELLING YOUR SUBSCRIPTION. FOR ANY NON-ONLINE PAYMENT SUBSCRIPTION AGREEMENTS A CANCELLATION LETTER IS REQUIRED PROVIDING A NOTICE PERIOD OF 28 DAYS.

THE PRICE FOR THE SERVICE AND PRODUCTS EXCLUDES ALL TAXES, INCLUDING VAT, UNLESS EXPRESSLY STATED OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUCH TAXES AND CHARGES ARE YOUR RESPONSIBILITY. COLLABORATE MAY CHANGE THE PRICE OF THE SERVICE AND PRODUCTS FROM TIME TO TIME AT ITS SOLE DISCRETION. COLLABORATE WILL INFORM YOU BEFORE ANY SUCH CHANGE.

ALL CHARGES ARE NON-REFUNDABLE UNLESS EXPRESSLY STATED OTHERWISE, OR OTHERWISE PROVIDED BY LAW. NO REFUND WILL BE GIVEN FOR UNUSED PORTIONS OF YOUR LICENSE PERIOD.

PRICES OF ALL SERVICES, INCLUDING BUT NOT LIMITED TO MONTHLY SUBSCRIPTION FEES TO THE SERVICE, ARE SUBJECT TO CHANGE UPON 30 DAYS NOTICE. SUCH NOTICE MAY BE PROVIDED AT ANY TIME BY NOTIFICATION TO YOUR ACCOUNT EMAIL ADDRESS OR BY POSTING NOTIFICATION WITHIN THE SERVICE ITSELF.

6. CONTENT RULES

YOU ARE RESPONSIBLE FOR ALL CONTENT ENTERED AND ALL ACTIVITY THAT OCCURS THROUGH ANY USER LOG-IN ATTACHED TO YOUR ACCOUNT.

COLLABORATE DOES NOT PRE-SCREEN CONTENT, BUT COLLABORATE HAS THE RIGHT (BUT NOT THE OBLIGATION) IN ITS SOLE DISCRETION TO REFUSE OR REMOVE ANY CONTENT THAT IS AVAILABLE VIA THE SERVICE.

WE MAY, BUT HAVE NO OBLIGATION TO, REMOVE CONTENT AND ACCOUNTS CONTAINING CONTENT THAT WE DETERMINE IN OUR SOLE DISCRETION ARE UNLAWFUL, OFFENSIVE, THREATENING, LIBELOUS, DEFAMATORY, PORNOGRAPHIC, OBSCENE OR OTHERWISE OBJECTIONABLE OR VIOLATES ANY PARTY'S INTELLECTUAL PROPERTY RIGHTS OR THESE TERMS AND CONDITIONS.

WE CLAIM NO INTELLECTUAL PROPERTY RIGHTS OVER THE CONTENT YOU ENTER INTO THE SERVICE.

YOU MUST NOT USE THE SERVICE TO UPLOAD, POST, HOST, OR TRANSMIT UNSOLICITED EMAIL, SMSS, OR "SPAM" MESSAGES IN ANY FORMAT.

7. TECHNICAL SUPPORT

TECHNICAL SUPPORT IS ONLY AVAILABLE VIA EMAIL OR ONLINE THROUGH THE "CONTACT" PAGES ON HTTP://WWW.BLUEPRINTHQ.COM, UNLESS YOU HAVE A COLLABORATE SUPPORT CONTRACT.

COLLABORATE WILL PROVIDE TECHNICAL SUPPORT TO ALL SUBSCRIPTION ACCOUNTS. TECHNICAL SUPPORT WILL ONLY BE PROVIDED IF ALL MONIES OWING TO COLLABORATE HAVE BEEN PAID IN FULL. IN ITS ABSOLUTE DISCRETION, COLLABORATE MAY PROVIDE EMAIL TECHNICAL SUPPORT TO USERS OF FREE OR TRIAL ACCOUNTS, BUT IS UNDER NO OBLIGATION TO DO SO.

IF YOU WISH TO RECEIVE TECHNICAL SUPPORT SERVICES, YOU MUST SUBMIT YOUR SUPPORT CASE VIA HTTP://WWW.BLUEPRINTHQ.COM, UNLESS YOU HAVE A COLLABORATE SUPPORT CONTRACT.

IN REPORTING A SUPPORT CASE, YOU MUST PROVIDE COLLABORATE WITH INFORMATION OF: (A) THE FUNCTION BEING SOUGHT TO BE PERFORMED AT THE TIME THAT THE SUPPORT CASE AROSE; (B) THE FORM OF MANIFESTATION OF THE SUPPORT CASE (E.G. PROGRAM OR SYSTEM ʻFREEZINGʼ, PROGRAM OR SYSTEM ʻCRASHʼ, ERROR MESSAGE, FAILURE TO EXECUTE FUNCTION); (C) ANY ERROR CODES OR MESSAGES APPEARING; YOU AGREE THAT WHERE REQUESTED BY COLLABORATE, YOU WILL ASSIST COLLABORATE: (A) TO REPLICATE THE CIRCUMSTANCES IN WHICH THE SUPPORT CASE AROSE AND SEEK TO REPLICATE THE OCCURRENCE OF THE SUPPORT CASE; AND (B) IN THE IDENTIFICATION AND DIAGNOSIS OF ANY ERROR OR DEFECT.

COLLABORATE MAY UTILISE SUCH EMPLOYEES AND CONTRACTORS AS IT DEEMS APPROPRIATE IN ITS ABSOLUTE DISCRETION IN PROVIDING THE TECHNICAL SUPPORT SERVICES.

BACKUPS THAT COLLABORATE PERFORM ARE SYSTEM-WIDE AND UNDERTAKEN FOR THE PURPOSE OF A FULL SYSTEM RESTORE. DATA CANNOT BE SEPARATELY RESTORED FOR INDIVIDUAL ACCOUNTS.

COLLABORATE, IN ITS ABSOLUTE DISCRETION, WILL DETERMINE THE CLASSIFICATION AND URGENCY OF ALL SUPPORT CASES, AND THE PRIORITY IN WHICH SUPPORT CASES ARE RESOLVED OR CLOSED.

COLLABORATE RESERVES THE RIGHT TO CLOSE A SUPPORT CASE FOR ANY REASON, INCLUDING BUT NOT LIMITED TO SITUATIONS WHERE THE ERROR CANNOT BE REPLICATED OR RESOLVED.

8. INTELLECTUAL PROPERTY RIGHTS

AS BETWEEN COLLABORATE AND YOU, COLLABORATE IS THE SOLE OWNER OF THE PRODUCT, THE SERVICE AND THE SITE, INCLUDING WITHOUT LIMITATION, ALL APPLICABLE COPYRIGHTS, PATENTS, TRADEMARKS, AND TRADE SECRETS AND OTHER INTELLECTUAL PROPERTY RIGHTS THERETO EXCEPT FOR THIRD PARTY TOOLS USED FOR SPECIFIC FUNCTIONALITY. EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED IN THIS AGREEMENT, YOU MAY NOT DOWNLOAD OR SAVE A COPY OF THE SERVICE OR ANY PORTION THEREOF, FOR ANY PURPOSE. ALL TITLE AND INTELLECTUAL PROPERTY RIGHTS IN AND TO THE CONTENT OF ANY THIRD PARTY WEB SITE WHICH MAY BE LINKED TO OR VIEWED IN CONNECTION WITH THE SERVICE IS THE PROPERTY OF THE RESPECTIVE CONTENT OWNER AND MAY BE PROTECTED BY APPLICABLE COPYRIGHT OR OTHER INTELLECTUAL PROPERTY LAWS AND TREATIES. THIS AGREEMENT GRANTS YOU NO RIGHTS TO USE SUCH CONTENT EXCEPT AS ALLOWED BY SUCH THIRD PARTY.

PORTIONS OF THE SERVICE WILL CONTAIN USER PROVIDED CONTENT INTENDED TO BE VIEWED IN THE FORM SUBMITTED BY SUCH USER (THE "USER PROVIDED CONTENT"). YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT, INCLUDING, BUT NOT LIMITED TO TEXT, PHOTOGRAPHS, CARICATURES, ILLUSTRATIONS, DESIGNS, ICONS, ARTICLES, AUDIO CLIPS, AND VIDEO CLIPS (COLLECTIVELY, "USER CONTENT") THAT YOU MAY POST, E-MAIL, OR OTHERWISE TRANSMIT VIA THIS SITE. WE CLAIM NO INTELLECTUAL PROPERTY RIGHTS OVER THE MATERIAL YOU PROVIDE TO THE SERVICE. YOUR PROFILE AND MATERIALS UPLOADED REMAIN YOURS. HOWEVER, BY ALLOWING USERS ACCESS TO THE SYSTEM YOU AGREE TO ALLOW OTHERS TO VIEW AND SHARE YOUR CONTENT.

THE LOOK AND FEEL OF THE SERVICE IS COPYRIGHT COLLABORATE, ALL RIGHTS RESERVED. YOU MAY NOT DUPLICATE, COPY, OR REUSE ANY PORTION OF BUSINESS LOGIC, HTML/CSS, JAVASCRIPT, OR VISUAL DESIGN ELEMENTS OR CONCEPTS WITHOUT EXPRESS WRITTEN PERMISSION FROM COLLABORATE.

YOU UNDERSTAND AND AGREE THAT COLLABORATE MAY REVIEW AND DELETE OR REMOVE ANY USER CONTENT THAT IN THE SOLE JUDGMENT OF COLLABORATE VIOLATE THIS AGREEMENT OR WHICH MIGHT BE ILLEGAL, OBSCENE, INDECENT, DEFAMATORY, OR INCITE RACIAL OR ETHNIC HATRED OR VIOLATE THE RIGHTS OF OTHERS, OR HARM OR THREATEN THE SAFETY OF USERS OR OTHERS OR MAY CONSTITUTE A BREACH OF ANY APPLICABLE LAW, AND COLLABORATE MAY, IN THE EVENT IT IS MADE AWARE OF SUCH CIRCUMSTANCES, TERMINATE YOUR USE OF THE SERVICE IN SUCH CIRCUMSTANCES.

YOU SHALL NOT (AND SHALL NOT ALLOW ANY THIRD PARTY TO): (A) TRANSLATE, REVERSE ENGINEER, DECOMPILE, DISASSEMBLE OR ATTEMPT TO RECONSTRUCT OR DISCOVER ANY SOURCE CODE OR UNDERLYING IDEAS OR ALGORITHMS OF THE SERVICE BY ANY MEANS; (B) PROVIDE, SELL, RESELL, RENT, LEASE, LICENCE, TRANSFER OR GRANT ANY RIGHTS IN THE SERVICE, IN FULL OR IN PART, TO OR FOR THE BENEFIT OF THIRD PARTIES; (C) MODIFY, INCORPORATE INTO OR WITH OTHER SOFTWARE, OR CREATE A DERIVATIVE WORK OF ANY PART OF THE SERVICE; (D) REPRODUCE, DUPLICATE, OR MAKE ANY COPIES OF THE SERVICE; (E) EXPLOIT ANY PORTION OF THE SERVICE, USE OF THE SERVICE, OR ACCESS TO THE SERVICE.

YOU MUST NOT MODIFY, ADAPT OR HACK THE SERVICE OR MODIFY ANOTHER WEBSITE SO AS TO FALSELY IMPLY THAT IT IS ASSOCIATED WITH THE SERVICE, COLLABORATE, OR ANY OTHER COLLABORATE PRODUCT OR SERVICE.

9. PRIVACY

YOU ARE RESPONSIBLE AND LIABLE FOR ANY ACTIVITY BY ANY PERSON WHO USES THE SERVICE THROUGH YOUR USER NAME AND PASSWORD. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECURITY OF YOUR ACCOUNT AND PASSWORD. YOU AGREE TO IMMEDIATELY NOTIFY COLLABORATE OF ANY UNAUTHORISED USE OF THE SERVICE OR ANY OTHER BREACH OF SECURITY KNOWN OR SUSPECTED BY YOU.

YOU ARE RESPONSIBLE AND AGREE TO ADHERE BY NATIONAL AND INTERNATIONAL LAWS FOR ANY INFORMATION SHARED FROM YOUR ACCOUNT. YOU AGREE THAT IF YOU SHARE INFORMATION IT WILL BE TO PARTIES WHO ARE ACCESSING THE INFORMATION TO OBTAIN AND CARRY OUT A REQUESTED SERVICE. ANY ABUSE OF THE SYSTEM USING THIS SERVICE WILL RESULT IN IMMEDIATE TERMINATION OF THE SUBSCRIPTION AND MAY RESULT IN DISCLOSURE IF NECESSARY TO CONFORM TO LEGAL REQUIREMENTS OR RESPOND TO LEGAL PROCESS.

COLLABORATE DOES NOT SELL, RENT OR LEASE OUR CUSTOMER INFORMATION TO THIRD PARTIES. COLLABORATE CONSIDERS YOUR USE OF THE SERVICE, INCLUDING THE CONTENT OF YOUR COMMUNICATIONS, TO BE PRIVATE. COLLABORATE ALSO DOES NOT STORE ANY OF YOUR SUBSCRIPTIONS FINANCIAL DETAILS ON IT'S SERVERS.

COLLABORATE DOES NOT ROUTINELY MONITOR YOUR ACTIVITY OR DISCLOSE YOUR INFORMATION TO ANYONE. HOWEVER, TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLLABORATE MAY MONITOR YOUR COMMUNICATIONS AND MAY DISCLOSE INFORMATION ABOUT YOU, INCLUDING CONTENTS OF COMMUNICATIONS, IF IT IS NECESSARY TO CONFORM TO LEGAL REQUIREMENTS OR RESPOND TO LEGAL PROCESS.

10. GUARANTEE AND LIABILITY

YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" BASIS. COLLABORATE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. COLLABORATE MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR NEEDS OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY OR BE FREE FROM SOFTWARE ERRORS, NOR DOES COLLABORATE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR THE ACCURACY OF ANY OTHER INFORMATION OBTAINED THROUGH THE SERVICE.

COLLABORATE RESERVES THE RIGHT AT ANY TIME TO MODIFY OR DISCONTINUE, TEMPORARILY OR PERMANENTLY, THE SERVICE (OR ANY PART THEREOF) WITH OR WITHOUT NOTICE. COLLABORATE SHALL NOT BE LIABLE FOR ANY LOSSES TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION OR DISCONTINUANCE OF THE SERVICE.

THE SERVICE IS NOT INTENDED FOR THE USE IN THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT IN WHICH THE FAILURE OF THE SERVICE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT COLLABORATE USES THIRD PARTY VENDORS AND HOSTING PARTNERS TO PROVIDE THE NECESSARY HARDWARE, SOFTWARE, NETWORKING, STORAGE, AND RELATED TECHNOLOGY REQUIRED TO RUN THE SERVICE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT COLLABORATE SHALL NOT BE LIABLE FOR ANY PURE ECONOMIC LOSS, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COLLABORATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) HOWSOEVER ARISING, INCLUDING BUT NOT LIMITED TO: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (III) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (IV) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES FOR ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (V) NEGLIGENCE; (VI) ANY OTHER MATTER RELATING TO THE SERVICE. (C) COLLABORATE'S LIABILITY UNDER THE AGREEMENT HOWSOEVER ARISING (INCLUDING NEGLIGENCE) SHALL BE LIMITED TO THE AMOUNT YOU PAID TO COLLABORATE FOR THE USE OF THE SERVICE IN THE 1 (ONE) MONTH IMMEDIATELY BEFORE THE CLAIM AROSE.

COLLABORATE DOES NOT WARRANT THAT: (A)  THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT THE RISK OF COMPUTER VIRUSES CANNOT BE COMPLETELY EXCLUDED AND WILL NOT HOLD COLLABORATE RESPONSIBLE FOR SUCH RISKS OR THE CONSEQUENCES OF SUCH OCCURRENCES.

YOU ACKNOWLEDGE THAT THE RISK OF LOSS OF DATA FROM ANY CAUSE RELATED TO THE PROVISION OF THE SERVICE CANNOT BE COMPLETELY EXCLUDED AND WILL NOT HOLD COLLABORATE RESPONSIBLE FOR SUCH RISKS OR THE CONSEQUENCES OF SUCH OCCURRENCES.

YOU MUST NOT TRANSMIT ANY WORMS OR VIRUSES OR ANY CODE OF A DESTRUCTIVE NATURE. YOU AGREE TO INDEMNIFY COLLABORATE FOR ALL CLAIMS AGAINST IT FROM ANY CUSTOMER FOR ALL LOSSES CAUSED BY VIRUSES, WORMS OR DESTRUCTIVE CODE THAT WAS TRANSMITTED (EITHER DELIBERATELY, NEGLIGENTLY, OR UNKNOWINGLY) THROUGH YOUR ACCOUNT. YOU FURTHER AGREE THAT IN SUCH SITUATION YOU ARE LIABLE FOR COLLABORATEʼS OWN LOSSES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL OR PURE ECONOMIC LOSSES.

11. FORCE MAJEURE

IF A FORCE MAJEURE ARISES SO AS TO WHOLLY OR PARTLY PREVENT OR DELAY COLLABORATE PROVIDING THE SERVICE OR TECHNICAL SUPPORT FOR THE SERVICE, COLLABORATE: (A) MAY NOTIFY YOU (WHERE PRACTICABLE) OF THE FORCE MAJEURE, ITS LIKELY DURATION AND THE PERIOD (IN COLLABORATEʼS OPINION) OF ANY CONSEQUENT DELAYS OR OTHER RELEVANT EVENTS, AND THE SAID DATES WILL BE SO EXTENDED; AND (B) SHALL NOT BE LIABLE TO SETTLE ANY STRIKE, LOCKOUT OR OTHER LABOUR DIFFICULTY ON TERMS NOT REASONABLY ACCEPTABLE TO COLLABORATE.

12. TERMINATION

YOU MAY AT ANY TIME CANCEL YOUR ACCOUNT BY UTILISING THE "CANCEL SUBSCRIPTION" FUNCTION WITHIN THE ACCOUNT SECTION OF THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR PROPERLY CANCELLING YOUR ACCOUNT. FOR ANY NON-ONLINE PAYMENT SUBSCRIPTION AGREEMENTS A CANCELLATION LETTER IS REQUIRED PROVIDING A NOTICE PERIOD OF 28 DAYS.

WHEN YOUR ACCOUNT IS CANCELLED YOUR ACCOUNT WILL BE ACTIVE UNTIL THE END OF THE CURRENT PAYMENT PERIOD (USUALLY THE REMAINDER OF THE MONTH IN WHICH YOU HAVE PAID IN ADVANCE). AFTER THIS TIME YOUR ACCOUNT WILL NOT BE ACCESSIBLE AND: (A) ALL OF THE LOG-INS AND PASSWORDS ATTACHED TO YOUR ACCOUNT WILL IMMEDIATELY BE DISABLED (B) ALL OF YOUR CONTENT WILL BE IMMEDIATELY DELETED FROM THE SERVICE. THIS INFORMATION CAN NOT BE RECOVERED ONCE YOUR ACCOUNT IS CANCELLED AND YOUR SUBSCRIPTION PERIOD HAS ENDED. IT IS YOUR SOLE RESPONSIBILITY TO ENSURE YOU HAVE REMOVED ANY CONTENT YOU REQUIRE BEFORE CANCELLING YOUR ACCOUNT. COLLABORATE WILL NOT BE HELD LIABLE FOR ANY INFORMATION THAT WAS LOST DUE TO THE CANCELLATION OF AN ACCOUNT.

IF YOU CANCEL THE SERVICE BEFORE THE END OF YOUR CURRENT PAID UP MONTH, YOUR CANCELLATION WILL TAKE EFFECT IMMEDIATELY AND YOU WILL NOT BE CHARGED AGAIN BUT YOU WILL HAVE ACCESS UNTIL THE END OF THE PAID PERIOD.

COLLABORATE MAY TERMINATE THE PROVISION TO YOU OF THE SERVICE OR TECHNICAL SUPPORT OF THE SERVICE: (A) BY NOTICE IN WRITING IF COLLABORATE SUFFERS AN INSOLVENCY EVENT; (B) BY NOTICE IN WRITING IF A FORCE MAJEURE EVENT CONTINUES FOR AN UNBROKEN PERIOD OF 30 DAYS.

YOUR ABILITY TO ACCESS OR USE THE SERVICE WILL TERMINATE AUTOMATICALLY WITHOUT NOTICE FROM COLLABORATE IF YOU FAIL TO COMPLY WITH ANY OF THE TERMS AND CONDITIONS. COLLABORATE, IN ITS SOLE DISCRETION, HAS THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND ALL CURRENT OR FUTURE USE OF THE SERVICE, OR ANY OTHER COLLABORATE SERVICE. SUCH TERMINATION OF THE SERVICE WILL RESULT IN THE DEACTIVATION OR DELETION OF YOUR ACCOUNT OR YOUR ACCESS TO YOUR ACCOUNT, AND THE FORFEITURE AND RELINQUISHMENT OF ALL CONTENT IN YOUR ACCOUNT.

VERBAL, PHYSICAL, WRITTEN OR OTHER ABUSE (INCLUDING THREATS OF ABUSE OR RETRIBUTION) DIRECTED AT ANY COLLABORATE CUSTOMER, EMPLOYEE, MEMBER, OR OFFICER WILL RESULT IN IMMEDIATE ACCOUNT TERMINATION.

13. MISCELLANEOUS

FUTURE VERSIONS OF SERVICES MAY BE DEVELOPED AND RELEASED BY COLLABORATE IN ITS SOLE DISCRETION. COLLABORATE DOES NOT WARRANT OR REPRESENT THAT IT WILL DEVELOP OR RELEASE ANY UPGRADES WITHIN A GIVEN TIMEFRAME.

COLLABORATE RESERVES THE RIGHT AT ANY TIME AND FROM TIME TO TIME TO MODIFY OR DISCONTINUE, TEMPORARILY OR PERMANENTLY, THE SERVICE (OR ANY PART THEREOF) WITH OR WITHOUT NOTICE.

YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING THE EQUIPMENT AND TELEPHONE SERVICES NECESSARY TO ACCESS AND USE THE SERVICE AND COLLABORATE'S SITE AND FOR ANY TELEPHONE CHARGES ASSOCIATED WITH CONNECTING TO THE INTERNET TO USE THE SERVICE. DEPENDING ON YOUR LOCATION, CONNECTING TO THE NEAREST ACCESS NUMBER MAY INVOLVE LONG DISTANCE TELEPHONE CHARGES.

PRICES OF ALL SERVICES, INCLUDING BUT NOT LIMITED TO MONTHLY SUBSCRIPTION PLAN FEES TO THE SERVICE, ARE SUBJECT TO CHANGES UPON 30 DAYS NOTICE FROM COLLABORATE. SUCH NOTICE MAY BE PROVIDED AT ANY TIME BY POSTING THE CHANGES TO THE COLLABORATE SITE OR THROUGH THE SERVICE ITSELF.

COLLABORATE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION OR DISCONTINUANCE OF THE SERVICE.

THIS AGREEMENT CONSTITUTES THE COMPLETE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PRIOR AGREEMENTS AND REPRESENTATIONS BETWEEN THEM. THE FAILURE OF COLLABORATE TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THE TERMS OF THIS AGREEMENT SHALL NOT CONSTITUTE A WAIVER OF SUCH RIGHT OR PROVISION.

COLLABORATE MAY CHANGE THE TERMS OF THIS AGREEMENT FROM TIME TO TIME AND AT ANY TIME, WITH OR WITHOUT A RELEASE OF A NEW VERSION OF THE PRODUCT, AND WITHOUT ACTUAL NOTICE TO YOU. ALL SUCH CHANGES TO THIS AGREEMENT WILL APPEAR ON THE SITE. COLLABORATE MAY PROVIDE ADDITIONAL NOTICE OF SUCH CHANGES BY PROVIDING A LINK FROM THE SERVICE TO THE SITE. YOU AGREE THAT BY USING THE SERVICE AND/OR SITE THIRTY (30) DAYS AFTER SUCH NOTICE HAS BEEN POSTED ON THE SITE OR THROUGH THE SERVICE ITSELF AS AFORESAID FOR THE FIRST TIME SHALL CONSTITUTE YOUR CONSENT TO THE NEW OR REVISED SET OF TERMS.

THIS AGREEMENT SHALL BE GOVERNED BY THE COURTS OF ENGLAND AND WALES, UNITED KINGDOM, WITHOUT REGARD TO ITS CONFLICTS OF LAWS OR PRINCIPLES. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS SPECIFICALLY EXCLUDED FROM APPLICATION TO THIS AGREEMENT. EACH PARTY CONSENTS TO, AND AGREES THAT EACH PARTY IS SUBJECT TO, THE EXCLUSIVE JURISDICTION OF THE COURTS OF ENGLAND AND WALES, UNITED KINGDOM, WITH RESPECT TO ANY ACTIONS FOR ENFORCEMENT OF OR BREACH OF THIS AGREEMENT.

QUESTIONS ABOUT THIS AGREEMENT SHOULD BE SENT TO SUPPORT@COLLABORATEHQ.CO.UK.