Bob has been working using excel spreadsheets for years now and prefers these to other systems he has seen. They keep things simple and easily changeable. However they don't give him any way of seeing across his business and this has now become frustrating because it's costing Bob money. Will a system save Bob money though?
The biggest issues facing Bob are a lack of knowing what the current statuses are on jobs, who is actually involved in the projects, who is managing the project, whether they are monitoring all the costs in the same way, knowing whether there are any jobs to invoice and finding all the information to support final invoice costs. These are just the tip of the iceberg!